Your step-by-step checklist if your identity is stolen (and how to avoid getting there).
At i-Virtualize, we understand the stress, frustration, and sheer overwhelm that comes with identity theft—because we’ve seen it happen to our own community.
In the first half of 2025 alone, multiple Toronto suburbs reported a wave of mailbox break-ins where thieves stole personal mail—including financial documents and government correspondence. It’s a chilling reminder that identity theft doesn’t just happen online—it can start right at your doorstep.
And once it does, you’re suddenly thrown into damage control mode—making calls, freezing accounts, and chasing leads, often for months.
What You’ll Have to Do if Your Identity is Stolen
Notify the Right People—Fast
- Contact your local post office to report stolen mail
- File a report with your local police department
- Call your bank to flag suspicious activity
- Contact your credit card companies to cancel and reissue cards
- Report the incident to the Canadian Anti-Fraud Centre
Lock Down Your Finances
- Turn off all paper notifications and mailed statements
- Set up alerts on all debit and credit cards
- Review and protect your reward points—they’re a new fraudster target
- Direct all CRA correspondence to your accountant for added oversight
- Monitor and protect your Social Insurance Number (SIN)
Secure Your Digital Life
- Change all your passwords—starting with banking, email, and social media
- Make sure your home Wi-Fi network is locked down and encrypted
Or…You Could Set Up Protection Before It Happens
Here’s the thing: by the time identity theft happens, it’s already too late to stop it—but not too late to feel the impact.
That’s why i-Virtualize has partnered with TransUnion to offer myTrueIdentity—a powerful, proactive identity protection service that monitors, alerts, and helps you recover fast.
myTrueIdentity Can Help You:
- Detect threats early with real-time alerts
- Monitor your credit and online presence
- Access dark web scanning tools
- Restore your identity with expert help
- Get up to $1 million in recovery expense reimbursement
Your identity isn’t just data—it’s your life.
Protect it with confidence.
Learn more about myTrueIdentity or contact us to set up your account.
